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Frequently Asked Questions

Find answers to common questions about our products, ordering, shipping, and policies.

Ordering

You must be 21 years of age or older to purchase from America First Labs. All products are strictly for research purposes only and are not intended for human consumption, medical treatment, or veterinary use.
Browse our catalog, select your desired compound and size, add it to your cart, and proceed to checkout. We accept all major payment methods. Orders are confirmed via email once processed.
Order modifications or cancellations may be possible if the order has not yet been fulfilled. Contact us immediately at AmericaFirstLabs@proton.me with your order number. Once an order has shipped, it cannot be cancelled.
We strive to ensure all pricing is accurate. In the event of a pricing error, we reserve the right to cancel the order and notify you. You will not be charged for cancelled orders due to pricing errors.

Shipping

Orders placed before 2PM EST ship the same day from our facility in Cornelius, NC. Orders placed after 2PM EST ship the following business day. We ship Monday through Friday, excluding federal holidays.
Yes — we offer free shipping on orders over $200. Shipping rates for orders below this threshold are calculated at checkout based on your location and selected shipping method.
If the carrier confirms your package as lost and you provide proof of non-delivery, we will reship your order at no additional cost. If the carrier marks the package as "delivered," we are unable to offer a free reship. Please ensure your shipping address is correct at checkout.
Delivery estimates are provided by the carrier and are not guaranteed. America First Labs is not responsible for carrier delays, weather-related disruptions, or other factors outside our control once the package has been handed to the carrier.

Products

All of our peptides are independently verified at ≥99% purity by accredited third-party laboratories. A Certificate of Analysis (COA) is included with every order and is publicly accessible on our COA Library page.
Yes. Every batch is tested by an independent, accredited third-party laboratory before it is made available for purchase. We do not rely solely on manufacturer-provided data.
A COA is a document issued by an accredited laboratory that confirms the identity, purity, and potency of a compound. Our COAs are batch-specific and publicly available in our COA Library — no request form required.
No. All products sold by America First Labs are strictly for research purposes only. They are not intended for human consumption, medical treatment, diagnosis, or veterinary use. By purchasing, you agree to use products solely for lawful scientific research.

Returns & Refunds

Due to the nature of research peptides and the risk of product degradation, we do not accept returns. If your order arrives damaged, please contact us within 48 hours with photographic evidence and we will work to resolve the issue.
Contact us immediately at AmericaFirstLabs@proton.me with your order number and photos of the damaged or incorrect item. We will verify and send a replacement at no cost to you.
Initiating a chargeback without first contacting us to resolve the issue is considered fraudulent activity. We maintain detailed records of all orders and shipments and will dispute all unwarranted chargebacks. Please contact us first — we are committed to resolving any legitimate issues.
If items are missing from your order, contact us with your order number and a description of what is missing. After verification against our fulfillment records, missing items will be resent at no charge.

Legal & Compliance

All products are sold exclusively for lawful scientific research and development purposes. They have not been evaluated by the FDA and are not approved for human or veterinary use. Purchasers are responsible for compliance with all applicable local, state, and federal laws.
We collect only the information necessary to process your order and provide our services. Your data is never sold to third parties. You have the right to access, correct, delete, or export your personal data at any time. For full details, see our Privacy Policy or contact us at AmericaFirstLabs@proton.me.
You must be 21 years of age or older to purchase from America First Labs. By completing a purchase, you confirm that you meet this age requirement.

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